Healthy Lunglei

Privacy Policy for Lushai Healthy Lunglei

Lushai Technologies and Consulting Private Limited ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Lushai Healthy Lunglei App ("App").

1. Introduction

2. Information We Collect

Personal Information: Name, date of birth, address, phone number and profile details.
Health Information: Appointment records.
Device and Usage Information: Device type, operating system, IP address, browser type, and interaction data with the App.
Location Data: We collect location data through GPS for healthcare center searches and appointment-related services.

3. How We Use Your Information

To provide healthcare services: Scheduling appointments and delivering medical prescriptions.
To enhance user experience: Improving the App’s performance, functionality, and features.
For customer support: To assist you with your queries and technical issues.
To send notifications: Appointment reminders, service updates, and medical alerts.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

Healthcare Providers: To process medical consultations.
Pharmacies: To fulfill medicine orders and manage deliveries.
Third-party Service Providers: For services such as payment processing, notification services, and location-based services (e.g., Google Maps).
Regulatory Authorities: As required by law, such as compliance with health regulations (e.g., DISHA, HIPAA).

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of encryption (AES-256) for stored data and TLS encryption for data in transit.

6. Data Retention and Deletion

We retain your personal and health data only for as long as necessary to provide our services and comply with legal requirements. You may request the deletion of your account and associated data by contacting us at info@lushaitech.com. We will process your request within 30 days of receiving it.

ABHA ID Users: If you are registered with an ABHA (Ayushman Bharat Health Account) ID, you can delete your account and all associated healthcare data directly through the ABHA platform. The ABHA platform will delete your ABHA-linked healthcare data, as per ABHA’s own data deletion procedures and policies. For more details on ABHA data deletion, please refer to the ABHA platform's terms and privacy policy.

7. User Rights

Access and correct your personal information.
Request the deletion of your account and associated data (subject to our retention policy).
Withdraw consent for data collection at any time (though this may impact your use of the App).

8. Third-Party Links

The App may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of such third-party sites and encourage you to read their privacy policies.

9. Children’s Privacy

The App is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the App after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Lushai Technologies and Consulting Private Limited

Address: A - 128, CO H. Vanlalchhunga, Hlimen, Mizoram 796005

Email: info@lushaitech.com

Phone: +91 82598 81121